Terms of service

Terms & Conditions of Sale (B2B)

1. Business Supply Only
Goods are supplied exclusively for business, trade, industrial or professional use for the purposes of manufacturing; and are not of a kind ordinarily acquired for personal, domestic or household use.

2. Exclusion of Consumer Guarantees
To the maximum extent permitted by law, the consumer guarantees under the Australian Consumer Law do not apply. Where liability cannot be excluded, it is limited to repair, replacement or refund of the goods.

3. Payment
Payment in full is required prior to dispatch unless agreed otherwise in writing.

4. Delivery, Risk & Title
Risk passes to the buyer once goods are handed to the carrier, irrespective of whether shipping is offered at no charge. Title passes upon receipt of full payment.

5. Transit Insurance
Goods are shipped without transit insurance unless expressly agreed. Where insurance is arranged by us, it is for the benefit of the buyer only and does not affect the transfer of risk.

6. Inspection & Acceptance
The buyer must inspect goods on delivery. Claims for incorrect supply or visible transport damage must be made in writing within 24 hours. Goods not rejected are deemed accepted.

7. No Returns
All sales are final. No returns for change of mind, incorrect selection, or ordering error.

8. Warranty
Any warranty is limited to the manufacturer’s warranty, if applicable. No other warranties are given.

9. Limitation of Liability
To the maximum extent permitted by law, liability is limited to repair, replacement, or refund. No liability for indirect or consequential loss, including loss of profit or downtime.

10. Governing Law
These terms are governed by the laws of the Australian state or territory in which we are established.

 

OVERVIEW
Welcome to 3DPrintingAus! The terms “we”, “us” and “our” refer to 3DPrintingAus. 3DPrintingAus operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). 3DPrintingAus is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. 3DPrintingAus reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until 3DPrintingAus confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as 3DPrintingAus may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
You represent and warrant that your purchases are not for your own personal or household use and not for commercial resale or export. 

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
Where delivery is arranged by us (including where shipping is offered at no charge), delivery is deemed complete and risk passes to the buyer once the goods are handed to the carrier. Any shipping costs paid by us are provided as a convenience only and do not affect the transfer of risk. 

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by 3DPrintingAus, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of 3DPrintingAus, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by 3DPrintingAus. 
3DPrintingAus’s names, logos, product and service names, designs, and slogans are trademarks of 3DPrintingAus or its affiliates or licensors. You must not use such trademarks without the prior written permission of 3DPrintingAus. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]
3DPrintingAus is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with 3DPrintingAus. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and 3DPrintingAus, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with 3DPrintingAus.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy for more details on how we, Shopify, and our partners use your personal information. 

We may use automation systems, artificial intelligence (AI), voice recognition, voice recording, transcription and other technologies in the operation of Our business.

By contacting, communicating or otherwise engaging with Us in any manner, You acknowledge and accept that these technologies may be used in connection with Your enquiries, communications, orders, support requests and other interactions with Us.

You further acknowledge and accept that information You provide may be processed, transmitted, stored or otherwise handled by Our systems and third-party platform providers as reasonably necessary to provide Our products and services and in accordance with their respective terms and conditions.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback;; and (ii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback. 
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm 3DPrintingAus, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY 3DPrintingAus, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

Warranty Terms and Conditions

In these terms and conditions We refer to the issuer of Your Warranty as ‘We’, ‘Us’ or ‘Our’.

Definitions

Breakdown – means a breakdown of a Covered Item, whether as a result of mechanical issues or electrical issues, that affects the functionality or operation of the Covered Item.

Covered Item – means the item identified on Our Tax Invoice, being a 3D Printing Aus Product which You purchased from Us.

3D Printing Aus Warranty – means warranty for the Covered Item, the terms, conditions and Exclusions of which are set out in this document.

Dollar Limits – means the maximum amount payable by Us under this 3D Printing Aus Warranty, being the original Purchase Price of Your Covered Item inclusive of GST per claim.

Exclusions – means the circumstances that are not covered by the 3D Printing Aus Warranty as set out in these terms and conditions.

Purchase Price – means the purchase price of the Covered Item specified on the Tax Invoice, inclusive of GST.

Replacement Terms – means the paragraphs in this document under the heading “Replacement Terms”.

Tax Invoice – means the tax invoice that We issued to You for the Covered Item You have purchased.

We, Us, Our – means 3D Printing Aus from whom You purchased the Covered Item.

You, Your – means the purchaser to whom We have issued Our Tax Invoice.

Warranty

Subject to the Exclusions and Dollar Limits, 3D Printing Aus Warranty provides You with warranty support for any Breakdown of Your Covered Item during the warranty period.

This warranty is valid only for the Australian and New Zealand market.

Nature of Equipment and Warranty Service Model

The Customer acknowledges that products supplied by 3D Printing Aus are professional, commercial, educational, engineering, scientific and manufacturing equipment.

The intended use stated by the Customer, including hobby, recreational, educational, personal or home-based use, does not alter the nature, design, intended market or technical characteristics of the equipment supplied.

Professional, commercial and manufacturing equipment remains professional, commercial and manufacturing equipment regardless of where it is operated or the Customer’s chosen purpose for using it.

The Customer acknowledges that many products supplied by 3D Printing Aus contain field-serviceable components designed by the manufacturer to be maintained, adjusted, calibrated, repaired or replaced by the operator.

Accordingly, warranty support will generally be provided in the first instance through remote diagnosis, technical assistance, troubleshooting guidance and, where appropriate, the supply of replacement parts, assemblies or modules.

Your remedies under 3D Printing Aus Warranty

During the period of 3D Printing Aus Warranty, if You choose to make a claim under 3D Printing Aus Warranty and the Covered Item suffers a Breakdown that does not fall within the categories of Exclusions, then We may, at Our discretion:

Provide remote technical assistance, troubleshooting guidance and reasonable support to help identify and remedy the fault; or

Supply replacement parts, assemblies or modules for installation by You or Your nominated technician; or

Repair the Covered Item; or

Replace the Covered Item in accordance with our Replacement Terms; or

Provide a refund.

Warranty Support and Repair

We will usually attempt to resolve the issue in the first instance by working with You to identify the nature of the issue by phone, email, photographs, videos, log files, test results or other information reasonably requested.

Customers are expected to provide reasonable assistance during fault diagnosis and to carry out reasonable troubleshooting procedures as requested.

Where a fault can reasonably be remedied through replacement of a field-serviceable component, We may supply replacement parts, assemblies or modules together with installation guidance rather than require the Covered Item to be returned for repair.

The Customer acknowledges that replacement parts supplied under warranty will normally be installed by the Customer or the Customer’s nominated technician.

We may provide reasonable assistance with installation by phone, email, video call, written instructions or manufacturer documentation where appropriate.

Where We determine that the fault cannot reasonably be resolved through remote diagnosis, troubleshooting or replacement of field-serviceable components, We may require the Covered Item to be returned for assessment, repair, replacement or refund.

Alternatively, We may direct You to the nearest service centre.

We will not always elect to physically repair the Covered Item. For example, if We determine that remote support, replacement parts, replacement of the Covered Item or refund are more appropriate, effective or economical, We may elect to provide those remedies instead.

Repair Notice: You should be aware that, in some circumstances, goods presented for repair may be replaced by refurbished goods of the same or similar type rather than being repaired. Refurbished parts may be used to repair the goods.

Should We find the item does not have faults that are covered by warranty, the costs of assessment, freight, storage, repair and related charges shall be payable before the item is released.

If the item is not found to demonstrate faults covered by warranty, Our assessment fees applicable at that time shall still be payable.

Upon payment of any charges due, the item must be collected or shipping arrangements made within 14 days unless otherwise agreed in writing.

If fees remain unpaid or the item remains uncollected for more than 30 days after notice has been given, 3D Printing Aus may charge reasonable storage fees, dispose of the item, sell the item to recover monies owing, or otherwise deal with the item as reasonably necessary.

Any reasonable costs incurred in assessing, storing, recovering, disposing of or selling the item shall remain payable by the Customer.

Replacement Terms

If We elect to replace the Covered Item then We will replace the Covered Item with an identical item or, if an identical item is not available, an item with equivalent specifications to the Covered Item. The cost of replacement will not exceed the original Purchase Price of the Covered Item.

Note: The replacement product We supply may have a lower selling price than the Covered Item and is a replacement based on equivalent specifications. Replacement of a Covered Item is not limited to the original manufacturer’s brand due to availability of products and changes in technology.
Where the original brand is no longer available for any reason, we may supply an equivalent product.

We also have the right to replace products with refurbished, & repaired items.

What is the duration of 3D Printing Aus Warranty?

3D Printing Aus Warranty commences on date of purchase of the product and ceases when either of the following occurs:

The date that is twelve (12) months after the date of purchase for printers; or
The date that is three (3) months after the date of purchase for accessories & the like.
Consumables & Parts which are expected to be used or replaced due to general wear & tear are not covered by warranty.
Any item that is damaged due to misuse or incorrect usage is not covered by warranty.

What if I sell the Covered Item?

If You sell the Covered Item, 3D Printing Aus Warranty cannot be transferred to the new owner.

 

What are the limits to Our liability under 3D Printing Aus Warranty?

Dollar Limits

The maximum amount payable by Us under 3D Printing Aus Warranty will be the original Purchase Price of Your Covered Item (inclusive of GST) per claim. We may avoid or reduce a claim under 3D Printing Aus Warranty if You make any misrepresentation or any fraudulent or dishonest act or omission in connection with the claim.

Exclusions

The following ITEMS, COSTS and CLAIMS are excluded from cover. There are some costs that are not covered by 3D Printing Aus Warranty and which You will have to pay in the event of a claim, unless You are able to recover those costs from another person. These are as follows:

If required, you must deliver the Product to the Service Agent at your cost, 3D Printing Aus will cover the return cost back to you. It is at your risk to transport the product to the nearest service centre. 3D Printing Aus do not accept liability for loss or damage;

Any cost associated with access, repair, removal, replacement, installation or re­installation of the Covered Item, unless this has been approved by Us and where the cost is in addition to the costs of assessment and any freight costs;
Normal maintenance costs, including costs relating to the cleaning, lubrication, alignment, tuning, reprogramming or adjustment to the Covered Item;
Any loss, damage, cost or expense in relation to loss of use or consequential loss resulting from any Breakdown of the Covered Item.

CLAIMS: what are the Exclusions?

3D Printing Aus Warranty does not cover any of the following components or specific conditions:

Normal Wear and Tear

○ Normal wear and tear is not covered, that is, problems with the operation or functionality of the Covered Item as a result of normal usage within manufacturer’s recommendations; or

○ Nozzles, extruder blocks (parts of the print head), heaters, sensors, bed mat boards, filament, scrapers, cutters, knives, included tools and accessories.

Misuse

○ Breakdown as a result of improper or unauthorised modification or repair;

○ Breakdown caused by a failure to follow the manufacturer’s installation or operating instructions; or

○ Breakdown caused by, but not limited to, accidental or deliberate damage, neglect, abuse, wilful act, misuse, theft, foreign particles, liquid damage, abnormally corrosive conditions, rust, mildew and mould; excessive heat, moisture or dampness.; or

○ Breakdown as a result of overloading.

Consumable products and accessories

○ Breakdown or consumption of consumable products such as cables, cords, cartridges, software items, filters, filaments, tools, perfboards, nozzles and the like; or

○ Breakdown of any accessories provided by the manufacturer with the Covered Item; or

○ Breakdown of any accessories not provided by the manufacturer with the Covered Item.

External sources

○ Breakdown resulting from external sources including but not limited to infestation, flood, fire, interference, external wiring and connections, or non­compatibility of accessory equipment, electrical interference, power surges and voltage fluctuations; or

○ Loss of software, data, floppy disks or CD­ROM disks as a result of viruses, malfunction or damage of an operating part.

Non‐operating or cosmetic deterioration

○ Any issues arising as a result of non­operating or cosmetic deterioration that do not affect the functionality or operation of the Covered Item.

Inherent defects announced by manufacturer

○ Breakdown caused by inherent defects such as date non­compliance, pre­existing defects, recalls or design defects where the manufacturer has notified the public of such defects; or

○ A Covered Item that is subject to a manufacturer recall.

Serial number is damaged or illegible

○ If the Covered items serial number is damaged or illegible the warranty may be void.

Third party accessories

○ The use of non­approved third party accessories may result in damage to the covered item will not be covered by this warranty.

What do You do if Your item breaks down?

Review the manufacturer’s product manuals and instructions, as this will often pinpoint what is wrong and advise You how to remedy the issue.

You can choose to:

make a claim with 3D Printing Aus and bear the costs;
make a claim against 3D Printing Aus or the manufacturer if there has been a breach of a consumer guarantee under Australian Consumer Law; or
make a claim under 3D Printing Aus Warranty.

To make a claim under 3D Printing Aus Warranty, You will need to lodge a claim through one of the following methods:

Online at 3dprintingservices.co.nz/contact-us
Call the Us on 09 600 2054
Email Us at support@3dprintingservices.co.nz

Please provide your name and address, model, serial number, date of purchase, a copy of your Tax Invoice and a complete description of the problem. This information will help 3D Printing Aus provide fast assistance. Remember, any costs associated with repair, removal or installation of the Covered Item will not be paid unless first approved by Us.

Your privacy

By requesting and accepting this 3D Printing Aus Warranty, You will be supplying Us with personal information which We will hold so that We can administer Your 3D Printing Aus Warranty, including processing claims and responding to Your queries. The information is held by Us and may be disclosed to the company who covers Us for Our liability to You under 3D Printing Aus Warranty and to other companies to enable the administration and management of 3D Printing Aus Warranty or to service providers such as assessors and loss adjusters in the event of a claim. With some exceptions You have rights of access to and correction of information upon request.

Australian Customers & Consumer Guarantees

Our goods are not Consumer goods & do not come with consumer guarantees. Our goods are excluded under the Australian Consumer Law.

New Zealand Customers & Consumer Guarantees

Our goods are not Consumer goods & do not come with consumer guarantees. Our goods are excluded under the New Zealand Consumer Guarantees Act.

SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL 3DPrintingAus, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless 3DPrintingAus, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where 3DPrintingAus is headquartered. You and 3DPrintingAus consent to venue and jurisdiction in such courts. 

SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at admin@3dprintingaus.com.au.